Privacy Policy

Last updated: October 2025

Stratton Insurance Agency (“Stratton Insurance,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://stratton-ins.com or communicate with us by phone, email, or SMS.

By using our website or submitting your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

• Name, phone number, email address, and mailing address

• Insurance needs (e.g., type of coverage, budget, household details)

• Consent preferences (checkboxes, forms, SMS opt-ins)

Information Collected Automatically

• IP address, browser type, device information, and usage data through cookies or analytics tools

Information from Third Parties

• Lead providers such as EverQuote or other partners when you request a quote through their websites

2. How We Use Your Information

We use your information to:

• Provide insurance quotes and respond to inquiries

• Schedule calls, appointments, and send service updates

• Verify your identity and maintain compliance records

• Improve our website and marketing campaigns

• Send consent-based text messages and emails related to your request

We do not sell personal information and we only share it with trusted partners as necessary to fulfill insurance services.

3. SMS Messaging Privacy

When you opt in to receive text messages from Stratton Insurance, you agree to the following terms:

• Purpose: Messages provide quotes, appointment reminders, and policy updates.

• Opt-In: You opt in via our web form (unchecked consent box) or a verified partner lead source (e.g., EverQuote).

• Double Opt-In (for partner leads): We may first send a confirmation message asking you to reply YES before further communication.

• Opt-Out: Reply STOP at any time to cancel.

• Help: Reply HELP or contact us at [email protected] or (XXX) XXX-XXXX.

• Frequency: Varies based on inquiry.

• Message & Data Rates: Standard carrier rates may apply.

• Data Storage: We log consent, opt-in/out, and message history for compliance purposes.

• Third Party: Carriers are not liable for delayed or undelivered messages.

4. Cookies and Tracking

We use cookies and analytics tools to measure website performance and improve user experience. You can disable cookies in your browser, but some site features may not function properly.

5. Information Sharing

We may share limited personal data with:

• Licensed insurance carriers and underwriters for quoting

• Lead vendors who supplied your request

• Service providers (hosting, CRM, marketing software) who process data on our behalf

• Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain personal information only as long as necessary for quoting, compliance, or as required by law. Message logs are stored for compliance documentation and automatically purged according to retention schedules.

7. Your Rights

You may:

• Request a copy of the information we hold about you

• Ask us to correct or delete your personal information

• Withdraw consent for marketing or SMS at any time by replying STOP or emailing [email protected]

To exercise these rights, email [email protected] with “Privacy Request” in the subject line.

8. Security

We use SSL encryption and secure data-handling procedures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website may link to third-party sites (for example, carrier pages or partner lead forms). We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under 18 years of age. If we learn that a minor’s information was submitted, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates your acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Stratton Insurance Agency
Texas, USA
[email protected]

210-880-0397